FAQ

 HOLIDAY SHIPPING INFO 2021

To receive your order by Christmas, please follow these dates. PLEASE NOTE these are not guarantees by me, they are suggested dates by the USPS. The USPS is expected to be under extreme stress this year - so please know there may be delays outside of my control. Order early if possible :) Please be patient with me, all other small businesses, retail workers, and your post people this year. Thank you!

USA: Please order by December 16th.

Central/South America/Africa: Please order by November 27th.

Rest of the world: Please order by December 5th

Apologies I can't currently ship to AUS/NZ. The shipping service I use is temporarily suspended - thank you for your patience!

How do I contact Tender Ghost?

Email me at tenderghostcontact@gmail.com with any questions or issues you have!

Where you are based?

Minnesota, USA

How much is U.S. shipping?

$3.90 for First Class USA orders and $8.00 for Priority mail via USPS. 

Do you ship internationally?

Yes! International shipping is $13.00-$20.00. Sorry to my international friends, I wish it was cheaper! :( Custom charges are never covered by Tender Ghost.

Do you accept returns?

We currently do not accept returns unless your item is incorrect or is defective.

How long is your processing time?

I currently ship once a week, usually on Mondays. Shipping is more frequent during holidays.

Are your items handmade?

All items are designed by myself and are manufactured by third party companies. Buttons and prints are made by myself.

Can we buy your items wholesale?

Yes! Email me at tenderghostcontact@gmail.com

Are your items available elsewhere?

Yes! You can find Tender Ghost at these stores.

Will (insert item here) come back?

Maybe! I don't really have any rules when it comes to reordering past products. I honestly stop making items when I am sick of them or if they are not that popular with customers. You can email me and I'll let ya know what the status of that item is :)